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Introduction

These conditions of sale (hereinafter only "General Conditions") govern the sale of products marketed by www.aronimoto.it. All contracts for the purchase of products concluded through the website www.aronimoto.it and according to the procedures indicated therein, between the seller and the customer, will be governed by these General Conditions.

All published prices are inclusive of VAT.



Acceptance of the conditions of sale

1. The contract stipulated between Aronimoto and the Customer must be considered concluded with the acceptance, even if only partial, of the order by Aroni moto ricambi sas, which reserves the right, at its sole discretion, to accept the order . Acceptance is considered tacit, unless otherwise communicated to the Customer in any way. By placing an order in the various ways provided, the Customer declares to have read all the information provided during the purchase procedure and to fully accept the general and payment conditions transcribed below.

2. If the Customer is a final consumer (ie a natural person who purchases the goods for purposes not related to his professional activity), once the online purchase procedure has been completed, he will print or save an electronic copy and, in any case, keep, these general conditions of sale, in compliance with the provisions of articles 3 and 4 of Legislative Decree n. 185/1999 on distance selling.

3. Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance, even partial, of an order.



How to purchase

1. The Customer can only purchase the products present in the electronic catalog of Aroni moto ricambi sas at the time of placing the order and which can be viewed at http://www.aronimoto.it, as described in the relevant information sheets. The technical information included in the site http://www.aronimoto.it faithfully reproduce those of the goods included in the catalog. Aronimoto, therefore, reserves the right to modify the technical information of the products, without the need for any prior notice. It is understood that the image accompanying the description of a product may not be perfectly representative of its characteristics, and may differ in color, size, accessory products shown in the figure. All purchasing support information (Glossary, Buying Guide, etc ...) are intended as simple generic information material, not referable to the real characteristics of each individual product.

Aroni moto ricambi sas guarantees the conformity of the accessories for sale on the site with the relevant EC Directives.

2. Correct receipt of the order is confirmed by Aroni moto ricambi sas by means of an e-mail reply sent to the e-mail address supplied by the Customer. This confirmation message will contain the date and time of receipt of the order and a 'Customer Order Number', to be used in any further communication with Aroni moto ricambi sas. The message re-proposes all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections, according to the methods described in this document. The Customer can also check the status of his order by accessing the web area dedicated to him under the item "Order status".

3. In case of non-acceptance of the order, Aroni moto ricambi sas undertakes to promptly notify the Customer.

4. All prices on the site are to be intended as retail prices and, therefore, inclusive of VAT. Aroni moto ricambi sas reserves the right to change prices at any time, without prior notice. In the event that an incorrect and / or clearly derisory price is published, for any reason (error in our systems, human error, etc.), the order will be canceled, even in the case of initial validation.

5. On the website http://www.aronimoto.it the quantities of product available at the time of the order are visible. Since the simultaneous access of many users-customers and the simultaneous possibility of "online" orders modify the availability of the product, Aroni moto ricambi sas does not guarantee the certainty of assignment of the ordered goods.

6. On certain products, subject to price promotions, Aroni moto ricambi sas reserves the right to accept orders by reducing their quantities, upon communication and acceptance by the Customer, failing which the order will be considered canceled.



Terms of payment



Advance Bank Transfer

In case of payment by bank transfer in advance, the sending of the order takes place only when the actual crediting of the c / c of Aroni moto ricambi sas, which must take place within 5 working days from the date of acceptance of the order, after which the order is considered automatically canceled.

The purpose of the bank transfer must include the beneficiary (Aronimoto) and the order ID (year, type and order number), which is issued in the order confirmation email.

The bank details on which to make the transfers are:

Beneficiary: Aroni moto ricambi sas

Banco Bpm spa - agency 0298

IBAN: IT75A0503432471000000000754

SWIFT: BAPPIT22

Credit card

In cases of purchase of goods with credit card payment methods, at the same time as the online transaction is concluded, the reference bank authorizes only the commitment of the amount relating to the purchase made.

The amount relating to the delivered goods is charged to the Customer's credit card at the time of the actual fulfillment of the ordered goods.

The credit cards accepted are all those that rely on the Visa, Mastercard circuits.



ATTENTION:

• if you use a Banca Intesa Money Card for payment, you must first have activated the Online Money service. For details, consult the website www.monetaonline.it

• if you use a card for payment with 3D SECURE anti-fraud protection active, you must have activated the specific service. For details, consult the website www.cartasi.it



In case of cancellation of the order, both by the Customer and in case of rejection of Aroni moto ricambi sas, the same will simultaneously request the cancellation of the transaction and the release of the committed amount. The cancellation of the order is possible until the moment in which the same is not yet in preparation in stock. The order status is clearly visible in the "Order status" area and can no longer be canceled if the indication "Order in progress" appears. The release times, for some types of cards, depend exclusively on the banking system and can reach their natural expiry date (24 days from the date of authorization). Once the cancellation of the transaction has been requested, in no case Aroni moto ricambi sas can be held responsible for any direct or indirect damage caused by delay in the failure to release the amount committed by the banking system.

In the event that the Customer's order is still open beyond the 23rd day from the date of forwarding, Aroni moto ricambi sas will in any case charge the Customer's credit card for the amount due, even if in advance of delivery. material of the goods, in order to avoid the authorization expiration of the transaction (24 days).

Aroni moto ricambi sas reserves the right to request additional information from the customer (eg landline phone number) or to send copies of documents proving ownership of the card used. In the absence of the required documentation, Aroni moto ricambi sas reserves the right not to accept the order.

At no time during the purchase procedure is Aroni moto ricambi sas able to know the information relating to the buyer's credit card, as they are entered directly on the website of the bank that manages the transaction (with very high security systems); since there is no data transmission, there is no possibility that these data are intercepted. No computer archive of Aroni moto ricambi sas contains or retains such data. Under no circumstances Aroni moto ricambi sas can therefore be held responsible for any fraudulent and improper use of credit cards by third parties, upon payment for products purchased on www.aronimoto.it



Prepaid credit card

In case of purchase with a prepaid credit card, the customer enters the identification numbers of the card; at the same time as the online transaction is concluded, the reference bank authorizes only the commitment relating to the purchase made. The amount relating to the delivered goods is charged to the Customer's credit card at the time of the actual fulfillment of the ordered goods.

In case of cancellation of the order, both by the Customer and in case of rejection of Aroni moto ricambi sas, the same will simultaneously request the cancellation of the transaction and the release of the committed amount. The cancellation of the order is possible until the moment in which the same is not yet in preparation in stock. The status of the order is clearly visible in the "Order status" area and can no longer be canceled if the indication "Order in progress" appears. The release times, for some types of cards, depend exclusively on the banking system and can reach their natural expiry date (24 days from the date of authorization). Once the cancellation of the transaction has been requested, in no case Aroni moto ricambi sas can be held responsible for any direct or indirect damage caused by delay in the failure to release the amount committed by the banking system.

At no time during the purchase procedure is Aroni moto ricambi sas able to know the information relating to the buyer's credit card, as they are entered directly on the website of the bank that manages the transaction (with very high security systems); since there is no data transmission, there is no possibility that these data are intercepted. No computer archive of Aroni moto ricambi sas contains or retains such data. Under no circumstances Aroni moto ricambi sas can therefore be held responsible for any fraudulent and improper use of credit cards by third parties, upon payment for products purchased on www.aronimoto.it



PayPal

In case of purchase through the PayPal payment method, at the end of the order the Customer is directed to the PayPal login page.

The amount relating to the order is debited from the PayPal account at the time of order acquisition.

In case of cancellation of the order, both by the Customer and in case of rejection of Aroni moto ricambi sas, the amount will be refunded to the customer's PayPal account.

The cancellation of the order is possible until the moment in which the same is not yet in preparation in stock. The order status is clearly visible in the "Order status" area and can no longer be canceled if the indication "Order in progress" appears.

Having requested the cancellation of the transaction, in no case Aroni moto ricambi sas can be held responsible for any damages, direct or indirect, caused by delay in the failure to release the amount committed by PayPal. At no time during the purchase procedure Aroni moto ricambi sas is able to know the customer's financial information. Since there is no data transmission, there is no possibility that this data will be intercepted. No computer archive of Aroni moto ricambi sas contains or retains such data. For each transaction made with the PayPal account, the Customer will receive a confirmation email from PayPal.



How to purchase and use the Purchase Voucher



1. How to purchase

The Voucher can have a minimum value of Euro ten (€ 10) and a maximum value of Euro one thousand (€ 1,000). The Purchase Voucher can only be purchased through the page http://www.aronimoto.it

Once the purchase of a voucher has been completed, an activation code is sent to the recipient's email address indicated by the buyer, which will allow it to be credited and used. The recipient must therefore have a valid email address and Internet access. Aroni moto ricambi sas reserves the right to modify the following rules and conditions at its own discretion and without notice.

2. How to use

The Purchase Voucher does not expire.

The Purchase Voucher cannot be divided and must be used to place an order with a total value of at least € 1.00 higher than its value.

The Purchase Voucher cannot be transferred to third parties, it can only be used to purchase goods for sale on the website www.aronimoto.it and cannot be converted into cash or used for the purchase of other vouchers.

In case of purchases with a total value higher than that of the Voucher, it will be necessary to pay the difference for the completion of the order, choosing a payment method among those available.

The right of withdrawal will not be applicable to the purchase of vouchers. The right of withdrawal is guaranteed to the recipient of the Voucher, if he is in possession of the characteristics required by law.

If the Voucher is only partially used, the remaining part will be unusable and nothing will be due.

Aroni moto ricambi sas is in no way responsible for any theft of a Purchase Voucher or for its fraudulent use.

Aroni moto ricambi sas is in no way responsible for any loss or misuse of the activation code relating to a purchase voucher.

The Purchase Vouchers can be combined with all other discounts and promotions on the site and, if more than one is received, with other Purchase Vouchers.



Transaction security

Online credit card transactions are carried out directly on the Bank's website, through a secure server that adopts the SSL (Secure Socket Layer) protection system. This protocol, Verisign certified, allows you to communicate in a manner designed to avoid the interception, modification or falsification of information. Aroni moto ricambi sas is not aware of the credit card data used by its customers.



Delivery methods

Aroni moto ricambi sas can only accept orders for delivery in the territory of the Italian state.



For every order placed on www.aronimoto.it, Aroni moto ricambi sas will issue an invoice for the material shipped. For the issue of the invoice, the information provided by the Customer at the time of the order is valid. No change in the invoice will be possible after its issue.

Shipping costs are charged to the customer and are explicitly highlighted at the time the order is placed. The payment of the goods by the Customer will be made using the method chosen when placing the order. No additional costs or commission are due to Aroni moto ricambi sas.

The delivery of the ordered goods is intended to the home floor up to a weight of 30Kg.



The goods travel with packaging made directly by the manufacturer or in cardboard boxes suitably closed with Aronimoto personalized scotch tape. In no case are other closing materials used.



The delivery times of the ordered goods are purely indicative and are published in the appropriate table under the heading "indicative delivery times"; they may undergo variations due to force majeure or due to traffic and road conditions in general or by act of the Authority. The standard delivery, unless otherwise agreed in writing between the parties, will take place at the following times: from 9.00 to 13.00; from 2.00 pm to 6.00 pm, every day, except holidays, from Monday to Friday.



No responsibility can be attributed to Aroni moto ricambi sas in case of delay in the order or delivery of the ordered goods.



Upon delivery of the goods by the courier, the Customer is required to check:

- that the number of packages delivered corresponds to what is indicated on the invoice;

- that the packaging is intact, not damaged or wet or, in any case, altered;

- that no closure materials have been used from the neck with the Aronimoto brand and with personalized tape



Any external damage or the mismatch in the number of packages or information must be immediately reported to the courier making the delivery, adding the wording "withdrawal with reserve" on the appropriate accompanying document and confirmed, within 8 days by registered mail with receipt of return to the courier, whose address is specified on the accompanying document. In the specific case of a damaged package, write "withdrawal with reserve because the package is damaged". It is also required to open an anomaly file at Aroni moto ricambi sas, by filling in what is present under the button in the "Order status" area.

Once the courier's document has been signed, the Customer will not be able to make any objection about the external characteristics of what has been delivered.

Even if the packaging is intact, the goods must be checked within eight days of receipt. Any damage or hidden anomalies must be reported in writing by registered mail with return receipt to the courier whose address is specified on the accompanying document.

It is also required to open an anomaly file at Aroni moto ricambi sas, by filling in what is present under the button in the "Order status" area.

Any report beyond the aforementioned terms will not be taken into consideration. For each declaration, the Customer assumes full responsibility for what is declared.



Delivery by express courier

In the case of delivery by express courier, the delivery service to the home floor is included for products weighing less than 30Kg.

Standard delivery will take place at the following times: from 9.00 to 13.00; from 2.00 pm to 6.00 pm, every day, except holidays, from Monday to Friday.

The courier makes the first delivery without notice. In case of absence of the Customer, the courier leaves a notice and retries the delivery in the following 24 hours; in case of further absence, a notice is left again and the customer is contacted by the courier for the third attempt. If this is not successful either, the Customer will be contacted by the Customer Service of Aroni moto ricambi sas with which he will define the delivery details. If even the fourth attempt is not successful, the goods will be returned to Aroni moto ricambi sas, with consequent cancellation of the order and nothing will be due to the Customer.



Processing and delivery times



1. Order processing times

With "order fulfillment times" we mean the time interval that elapses from receipt of the order to delivery of the product to the courier.

All orders, containing products available in stock, for which payment confirmation has been received by 12.00 on a working day, are entrusted to the courier within the following 48 hours



Payment methods Operations Approximate times

Credit card / Prepaid cards / Bankpassweb internal verification 30 minutes

PayPal internal verification 30 minutes

Bank transfer receiving credit on Aroni moto ricambi sas current account 4-6 days



2. Courier delivery times

The table below shows the approximate delivery times expressed in hours, in the case of delivery by express courier from the moment the courier takes charge of the shipment (collection of the shipment at our Logistics Center by the courier).



Region Province Delivery times in hours

City Province

Valle d'Aosta all 24/36 24/36

Piedmont all 24/36 24/36

Lombardy all 24/36 24/36

Liguria all 24/36 24/36

Veneto all 24/36 24/36

Friuli Vg all 24/36 24/36

Trentino AA all 24/36 24/36

Emilia-Romagna all 24/36 24/36

Tuscany all 24/36 24/36

Umbria all 24/36 24/36

Lazio Rome 24/36 24/36

Frosinone - Rieti - Viterbo 24/36 24/36

Latina 24/36 36/60

Brands all 24/36 24/36

Abruzzo Pescara 24/36 24/36

Chieti 24/36 36/60

L'Aquila - Teramo 24/36 24/36

Molise Campobasso 24/36 36/60

Isernia 24/36 60

Campania Naples 24/36 24/36

Avellino - Benevento - Salerno 24/36 60

Caserta 24/36 24/36

Apulia Bari 24/36 60

Brindisi - Foggia - Taranto 24/36 60

Lecce 60 60

Basilicata all 60 60

Calabria all 60 60

Sicily all 60 60

Sardinia all 60 60



Delivery costs.

In the absence of special promotions or other special conditions, the fixed contribution for shipping costs corresponds to only 7 euros, regardless of the quantity ordered.

Aroni moto ricambi sas reserves the right to vary these conditions without notice as the conditions of use change and the contracts with the various carriers vary. Occasionally Aroni moto ricambi sas carries out sales campaigns with free transport costs.



Right of withdrawal

1. Pursuant to art. 64 and following of Legislative Decree no. 206/2005, if the Customer is a consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order form to Aroni moto ricambi sas a reference of VAT number ), has the right to withdraw from the purchase contract for any reason, without any penalty and without prejudice to what is indicated in point 3 below.

2. To exercise this right, the Customer must send an email with a request for withdrawal. In the email it will also be necessary to indicate the bank details needed to return the sums paid. Aroni moto ricambi sas will send the customer via e-mail a paper form that must be printed and containing the authorization number that must be attached to the outside of the casing where the product will be physically placed and sent to Aroni moto ricambi sas within 10 working days from authorization a

Aroni moto ricambi sas

Via Novara, 61

20010 Bareggio (MI)



1. The right of withdrawal is subject to the following mandatory conditions:

• the law applies to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the purchased product

• the purchased good must be intact and returned in its original packaging, complete in all its parts (including packaging and any documentation); we ask you to affix the RMA number (return authorization code) issued by Aroni moto ricambi sas:

• the shipping costs for returning the goods are charged to the customer;

• the shipment, until the certificate of receipt in our warehouse, is under the complete responsibility of the customer;

• in the event of damage to the goods during transport, Aroni moto ricambi sas will notify the Customer of the incident (within 5 working days of receipt of the goods in its warehouses), to allow him to promptly file a complaint against the courier he has chosen and obtain reimbursement of the value of the asset (if insured); in this case, the product will be made available to the Customer for its return, at the same time canceling the request for withdrawal;

• Aroni moto ricambi sas is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments;

2. Aroni moto ricambi sas will reimburse the customer the full amount already paid, as quickly as possible and in any case within 30 days from the date of receipt of the notice of withdrawal, upon receipt of the goods subject to withdrawal, by means of the cancellation procedure. amount charged to the credit card or by bank transfer. In the latter case, it will be the customer's responsibility to promptly provide the bank details on which to obtain the reimbursement (ABI Code - CAB - Current Account of the invoice holder).

3. The right of withdrawal is totally lost, due to lack of the essential integrity of the goods (packaging and / or its contents), in cases where Aroni moto ricambi sas ascertains:

damage to the product for reasons other than its transport;

a state of dirt of the product due to its use, which has compromised its integrity.

The costs and risks of transport for the return are fully borne by the customer. The return of damaged or damaged products will not be accepted by Aroni moto ricambi sas and will be returned to the sender with an increase in transport costs.

In case of forfeiture of the right of withdrawal, Aroni moto ricambi sas will return the purchased good to the sender, charging the shipping costs to the sender.



Guarantees

All products marketed by Aroni moto ricambi sas are covered by the manufacturer's conventional warranty pursuant to Legislative Decree no. 24/02. To use the warranty, the Customer must keep the invoice (or the DDT) that he will receive together with the purchased goods. The Customer can always download the invoices relating to his purchases from the website www.aronimoto.it, by accessing the reserved area.

1. Legal guarantee of conformity

In the presence of a lack of conformity, the consumer has the right, at his choice, to the repair or replacement of the defective goods by the seller, without charge, unless the requested remedy is impossible or excessively expensive compared to the other. If replacement or repair is not possible, the consumer is still entitled to a price reduction or to have a sum back, commensurate with the value of the goods, against the return of the defective product to the seller.

2. Duration of the legal guarantee

The legal guarantee lasts two years from the delivery of the goods and must be asserted by the consumer within two months from the discovery of the defect: it is therefore necessary to always keep the proof of purchase (receipt or invoice).

3. Obligations of the seller

In the event of a dispute, Aroni moto ricambi sas undertakes to:

• take delivery of the defective product to verify whether or not the malfunction is due to a lack of conformity. In particular: (i) for defects that occur in the first six months from the date of delivery of the product, verification is always charged to the seller as it is assumed that they existed at the time of delivery; (ii) subsequently, in the sole case in which the malfunction does not depend on a lack of conformity, the consumer can be asked to reimburse the cost - reasonable and previously indicated - that the seller has incurred for the verification;

• found the lack of conformity, carry out the repair or replacement of the goods within a reasonable time from the request and without charging the consumer.



Privacy

The personal data requested when placing the order are collected by Aroni moto ricambi sas and processed on computer media, in order to satisfy the obligations arising from the contract concluded with the customer and will in no case or for any reason be transferred to third parties. Aroni moto ricambi sas guarantees its customers compliance with the legislation on the processing of personal data, governed by the privacy code referred to in Legislative Decree. N. 196 of 30.06.03. The data controller is Aroni moto ricambi sas, Via Novara, 61 20010 Bareggio (MI), in the person who from time to time has the legal representation, unless a manager is appointed pursuant to art. 29 of Legislative Decree. n. 196/2003.

The customer, at any time, has the right to revoke the consent to the processing of personal data with written communication to be sent to the registered office of Aroni moto ricambi sas. The customer, who claims to have received the information pursuant to art. 13 and on the rights due to the same, pursuant to art. 7 of Legislative Decree no. 196/2003, has the right to access their data in the manner provided therein. Marketing communications will be sent only with the explicit consent of the Customer issued together with the authorization for processing and sending the online registration form.



Complaints

Any complaint must be addressed to Aroni moto ricambi sas, Via Novara 61, 20010 Bareggio (MI)

Jurisdiction and Applicable Law

The sales contract between the customer and Aroni moto ricambi sas is concluded in Italy and governed by Italian law. For the solution of civil and criminal disputes deriving from the conclusion of this distance sales contract, if the Customer is a consumer, the territorial jurisdiction is that of the reference forum of his town of residence; in all other cases, the territorial jurisdiction is exclusively that of the Milan Court



Conditions

The conditions contained in this document may be modified by Aroni moto ricambi sas without prior notice and will be valid from the date of publication on the website www.aronimoto.it